3 Advantages of AI Agents
01. Understand the user’s question intent
Through generative AI, we understand the intent and context of the user's question at a human-like level. This is a task that is impossible with existing chatbots that extract keywords from the user's question.
02. Utilization of customer knowledge base
Unlike existing chatbots, there is no need to create separate expected questions and answers. You can answer users' questions by utilizing the customer's knowledge base, such as existing homepages, documents, and databases, and no separate work is required even if the knowledge base changes in the future.
03. Provide accurate answers
By utilizing AI's inference ability, you can check the customer knowledge base and provide answers that accurately match the user's question intent. Depending on your needs, you can also utilize information learned by AI in advance or real-time Internet searches in addition to the customer knowledge base.


Core functions of AI agents
01
LLM (Large Language Model)
We offer a selective LLM program that suits your needs.
OpenAI: ChatGPT-4, ChatGPT-3.5
Google: Gemini
Meta: Llama2
02
RAG (Retrieval-Augmented Generation)
We index our customers' knowledge base and store it in a vector database. Vector database search supports not only vector search but also keyword search and hybrid search, which can significantly improve the quality of AI answers.
03
Support Document Format (Knowledge base)
Supports various types of Knowledge Base document formats.
HTML, XML, Microsoft Office document, OpenDocument, iWorks, WordPerfect formats
PDF, ePub, RTF, compression and packaging formats
Text, Feed, Help Format
Audio, image, and video metadata formats
Programming source code, mail format, CAD format
Scientific formats, executables and libraries, encryption formats, database formats
04
UI・UX
Users can ask questions and receive answers via voice and text on the client's mobile app, website, KakaoTalk, Telegram, text message, etc.
05
On-premise
We enable our customers to build and operate their own AI infrastructure by leveraging open source solutions. This eliminates the need to leak sensitive information to outside parties and enables effective AI learning for specific domain knowledge.
Data Security and Information Protection
Complete control
Performance Optimization
Predictable Costs
Compliance and Regulatory Compliance
Reduce dependence on Internet connectivity